FAQ

Because we all have questions sometimes. Search for keywords using the bar below.

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SALES & FINANCING

You can reach us via our Contact Page or via hello@yodabooth.com and a representative will be in touch shortly.

You can reach us via our Contact Page or via hello@yodabooth.com

We accept all major credit cards, bank transfer and cheques.

Sales tax are not included in the prices listed on our website. We collect state tax on products sold in New York.

Shipping cost depends on the delivery address. We ship from our headquarters in Brooklyn, NY.

Yes, please reach out to hello@yodabooth.com for more information.

You will receive your booth around three weeks after receiving the payment.

Yes, we work with a third party to provide financing options. Please refer to this page for more information on how to apply.

We offer a one year warranty on all Yodabooths. Components are covered by manufacturer's warranty (Canon, DNP, Shuttle, Elo Touch).

All sales are final. We do not accept goods to be returned.

No, we sell and support the products so that our customers can build their own businesses.

There is no fee for the use of your Yodabooth.

TRAINING

We provide video tutorials to get you up and running in no time.

We provide video tutorials to get you up and running in no time.

We have customer support teams in New York City and France that respond to questions from customer within 24 hours.

TRANSPORTATION

All can be shipped, but it depends on the model how you do this.

We offer custom designed transportation bags for all our Yodabooth models.

Yes, you’ll be up and running in less than 10 minutes.

Yes, there are no restrictions. Please note that voltage might differ in the country you are travelling to.

Is this question meant to ask “do you ship internationally?”

PRINTING

The Lite and The Prime can print.

Yes, the printer can cut two identical 2x6 strips.

The DNP DS620 paper and ink ribbon come in one box and can be purchased at your local photography shop or online.

HARDWARE

No, the LED lights of the booth will provide plenty of light. The flash of the Canon camera will pop up if needed.

We provide you with the templates so that you can create your own. Your local print shop can produce and print the magnetic branding.

All our booths are standalone except The Twist. You don’t need to have an attendant present during the event. The software will even send you an email when the paper is running low.

No, the pieces of the booths connect together without the need for any tools.

We recommend a space of 8 ft x 8 ft.

Yes, the camera can be rotated either physically in the booth, or in the software.

Yes, the camera can tilt up and down.

One power cable is all you need to plug in to start the booth.

SOFTWARE

Because if you can imagine it, your Yodabooth can do it. You can create animated gifs, boomerangs, greenscreens, videos, filters, photos, strips print, slo-mo (only with The Switch) or 3D Gif (only with The Twist)

The annual Yodabooth software license includes:

  • Yodabooth software activated on one (1) device
  • Access to a private online dashboard
  • Unlimited use of software features
  • Regular software updates
  • Customer support Online hosting of all event photo galleries
  • Use of Yodabooth email server to send pictures

Yes, we offer a variety of themes to get you started immediately.

Get in Touch

Or you can email us at hello@yodabooth.com